Sponsors
NPCC
dbm
SIL
sbm
dcdm
 EXECOM
Sun microsystems
INFOMIL KPMG
ORACLE EMTEL
HSBC
TELEFORMA
EUCIS.

Tracks

  • IT Outsourcing
  • Call Centres & Customer Relationship Management
  • Data Capture & Back Office Processing
  • BPO in Financial Services
  • Niche BPO markets

 

 

 

 



Selected papers will be published in the Business Process Management Journal

Business Process Mgt Journal